Requested from NLRCom by J. Nunez at 01:12 PM on
Oct 13, 2023.
Purpose: Violation of Employment - Floating Without Notice
Date of Coverage: 10/13/2023 - 10/13/2023
Tracking no: #NLRCom-886072360143
Nunez 01:12 PM, Oct 13, 2023
Violation of Employment - Floating Without Notice
Company Name: Fusion BPO Philippines
Address: 7th Floor, Robinsons Cybergate, Fuente Osmeña, Cebu City 6000
Greetings in the name of God the highest!
Last Sep 19, 2023, Fusion BPO surprisingly sent us home as they claimed that the client decided to shutdown but this was never communicated officially and not proven to be true. Employees were advised that we will be placed on floating status with automatic No Work No Pay. This was done without following the 30 DAYS ADVANCE NOTICE requirement.
Nunez 01:13 PM, Oct 13, 2023
Violation of Employment - Floating Without Notice
Company Name: Fusion BPO Philippines
Address: 7th Floor, Robinsons Cybergate, Fuente Osmeña, Cebu City 6000
Greetings in the name of God the highest!
Last Sep 19, 2023, Fusion BPO surprisingly sent us home as they claimed that the client decided to shutdown but this was never communicated officially and not proven to be true. Employees were advised that we will be placed on floating status with automatic No Work No Pay. This was done without following the 30 DAYS ADVANCE NOTICE requirement.
Kindly look into the activities of this organization.
I was the Operations Manager of the account that the company allegedly shutdown. This all came as a surprise even to my level. No official information was downloaded to me but they immediately started issuing floating papers to employees without the 30-days notice with my name on it as approver. Employees including myself was immediately tagged as inactive and no longer getting paid.
Employees were treated like trash, sent home in the middle of their shift and placed automatic on "No Work, No Pay".
They have recently closed couple of accounts and talks have been circulating that they're about to change name to avoid taxes similar to what they did back when they were still called as SUPPORT SAVE.
I was advised to start via new project a week after the said closure, reported to office and within the day was sent home and was advised the following day that they overlooked and failed to obtain approval for the offer they presented to me. This cost me a lot for my lodging and the likes. I was not advised of my employment status till Oct 6 and have not been getting paid till today Oct 13, 2023.
HR and Leaders have not been responsive to concerns and kind of more pushing people to resign to make it look more of voluntary.
We badly need your help here.
Jeff Carl Nunez
Operations Manager
09455180359
Douglasongas24@gmail.com
Hermano 03:39 PM, Oct 13, 2023
October 13, 2023
Dear Jeff Carl,
Thank you for your request dated Oct 13, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Violation of Employment - Floating Without Notice.
We received your request on Oct 13, 2023 and will respond on or before Nov 03, 2023 01:12:28 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyIAsSB0NvbnRlbnQiE05MUkNvbS04ODYwNzIzNjAxNDMM, for request with ticket number #NLRCom-886072360143.
Thank you.
Respectfully,
Ailen May Hermano
FOI Officer
Bautista 11:25 AM, Oct 24, 2023
October 24, 2023
Dear Jeff Carl Nunez,
Greetings!
Thank you for your request dated Oct 13, 2023 01:12:28 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
In accordance with labor laws, the authority to conduct company inspections lies with the Department of Labor and Employment (DOLE). If you wish to request a company inspection, please reach out directly to the nearest DOLE Regional Office or submit a complaint letter, which can be done anonymously.
The Labor Inspector shall proceed to the establishment, inspect the employment records and premises to determine compliance with labor laws.
For your reference, here's the contact information of DOLE RO VII:
Address: General Maxilom Avenue Corner Gorordo Avenue, Cebu City, Philippines
• # 0977 610 9202
• ro7@dole.gov.ph
• TSSD-Labor Relations and Labor Standards
• (032) 512-8133
• ro7@dole.gov.ph
For legal advice, please contact our Legal Division thru the following:
• legal.div@nlrc.dole.gov.ph
• legal.nlrc@gmail.com
• #(02)8740-7732 - Legal and Enforcement Division (NLRC)
Respectfully,
Kathy Perez
FOI FOCAL
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