Philippine Amusement and Gaming Corporation

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  • REQUEST SUBMITTED

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    Date: 2024-01-04 03:32:28.522770

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    Date: 2024-01-08 19:46:04.091034

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withdrawl denied and account banned from www.j9phvip.com

Requested from PAGCOR by a. billones at 03:32 AM on Jan 04, 2024.
Purpose: to report abusive online casino and get my money
Date of Coverage: 01/02/2024 - 01/03/2024
Tracking no: #PAGCOR-925207823283

billones 03:32 AM, Jan 04, 2024 

Hi,

i would like to know if there is anything i can do to get what i won from a casino app called www.j9phvip.com

I won 36k php from that online casino, but they Banned me instead for cheating or multiple accounts, which i have no way of doing it.

I was able to withdraw 3k before with no issues, but now i tried to withdraw 5k php from 36k, they declined my withdrawal and Banned my account.

I have screenshots

does this mean that these online casino can choose if they will give you the money or not?


January 8, 2024

Dear Mr. Andrew Billones,

This refers to your request dated January 04, 2024, which was received by our office through the electronic Freedom of Information (eFOI) portal, reporting an online casino (www.j9phvip.com) for declining withdrawal and banning your account.

While we recognize the right of the people to information on matters of public concerns, we regret to inform you that your request does not fall under a valid FOI request in accordance with Executive Order No.2 series of 2016. However, please click the link below to view the advisory issued by PAGCOR regarding fake online gaming sites:

https://www.pagcor.ph/press-releases/pagcor-warns-vs-fake-online-gaming-sites.php 

Respectfully,


James Thaddeus Tismo
FOI Officer

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