Philippine Postal Corporation

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    Date: 2023-09-11 11:46:53.760303

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    Date: 2023-11-13 11:29:46.732931

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Postal ID inquiry

Requested from PHLPost by M. Sanchez at 11:46 AM on Sep 11, 2023.
Purpose: Postal ID application
Date of Coverage: 09/11/2023 - 09/11/2023
Tracking no: #PHLPost-233524693195

Sanchez 11:46 AM, Sep 11, 2023 

Hi! I would like to request the information on the following:

1) Is the process of getting a Postal ID now back to normal?

2) Will regional postal offices will process the application for Postal ID?

3) If the process of applying for a Postal ID is still not available, when is the possible date to apply for it?


November 13, 2023

Dear Mark Joseph,

Greetings!

Thank you for your request dated Sep 11, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Postal ID inquiry.

Response to your request

We were able to determine that this particular information is not a valid FOI request as the same refers to our front line service which should be addressed to and could be best answered by our customer service. 

In any case, please be informed that the date of  resumption of said service is still uncertain. Kindly wait for our official announcement. 


For customer service requests, you may send an email to phlpostcares@phlpost.gov.ph.


Your right to request a review


If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Post Office Bldg.
Liwasang Bonifacio, Magallanes Drive
1000 Manila City, Metro Manila
Email – pmg@phlpost.gov.ph 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.
Respectfully,


Atty. Mark Joseph Abelardo
FOI Receiving Officer

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