Philippine Postal Corporation

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  • REQUEST SUBMITTED

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    Date: 2024-01-05 13:02:33.480587

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    Date: 2024-01-31 14:57:39.734698

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Wrong receiver

Requested from PHLPost by F. Noblejas at 01:02 PM on Jan 05, 2024.
Purpose: May kasma po na Important Documents ung parcel..need po para sa pagppkasal ng kapatid ko
Date of Coverage: 01/03/2024 - 01/05/2024
Tracking no: #PHLPost-874345966623

Noblejas 01:02 PM, Jan 05, 2024 

Hi, magtanong lang po...panu po pag nagpaparcel sa ibang bansa particulary Bahrain and mali po ung name na nailagay ..
Imbes na Aileen Bonifacio ay Aileen Noblejas po amg naisulat ng nagpadala..nagtry nman po unh nagpadala na habulin after a day sa post office sa dasma cavite but wala na daw po nasa manila na..di na daw po mababago..tama po ba na hinde na pede habulin ung parcel?


January 31, 2024

Dear Fides,

Greetings!

Thank you for your request dated Jan 05, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Wrong receiver.

Response to your request

We were able to determine that this particular information is not a valid FOI request as the same is not a request for a document, but is more of a customer service or front line service request which should be addressed to and could be best answered by customer service. 
This matter will no longer be forwarded to our customer service considering the fact that the matter was already received by the intended recipient in Bahrain.

Your right to request a review


If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Post Office Bldg.
Liwasang Bonifacio, Magallanes Drive
1000 Manila City, Metro Manila
Email – pmg@phlpost.gov.ph 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.
Respectfully,


Atty. Mark Joseph Abelardo
FOI Receiving Officer

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