Philippine Postal Corporation

Browse over 516 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-10-04 12:41:11.430920

  • PROCESSING REQUEST

    Your request is already in review

  • REQUEST DENIED

    Your request was denied

    Date: 2024-01-31 14:53:08.735603

  • 4

    RATE YOUR REQUEST

    How was your request?

Manila Post Office Contact Number

Requested from PHLPost by V. Vicencio at 12:41 PM on Oct 04, 2023.
Purpose: Anti-red tape complaint filed with CSC
Date of Coverage: 10/04/2023 - 10/04/2023
Tracking no: #PHLPost-991449012663

Vicencio 12:41 PM, Oct 04, 2023 

Kindly provide a direct contact number to Manila Post Office. 

The Phlpost customer care hotline is of no use since nobody answers the calls. Email support is also useless since they are not replying to my emails anymore.

I have tried browsing the web for a contact number but have failed to find one that's reachable or working.

Again please do not direct me to the hotlines.

I need to contact this specific post office. I am a PWD and have limited capabilities of having to go onsite.


January 31, 2024

Dear Vanessa,

Greetings!

Thank you for your request dated Oct 04, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Manila Post Office Contact Number.

Response to your request

We were able to determine that this particular information is not a valid FOI request as the same is not a request for a document, but is more of a customer service or front line service request which should be addressed to and could be best answered by customer service. 

In any case, please be informed that our telephones have not yet been restored after the fire. As of now, you can coordinate with the Manila Central Post Office through email at manilacentralpo@gmail.com, you may furnish me also in the email at markjoseph.abelardo@phlpost.gov.ph so that I may help you follow it up.

Your right to request a review


If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Post Office Bldg.
Liwasang Bonifacio, Magallanes Drive
1000 Manila City, Metro Manila
Email – pmg@phlpost.gov.ph 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.
Respectfully,


Atty. Mark Joseph Abelardo
FOI Receiving Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.