National Police Commission

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    Date: 2021-09-17 18:47:41.856581

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    Date: 2021-09-22 10:50:28.270278

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Unfair debt collection, harassment and illegal access to phone contacts

Requested from NAPOLCOM by D. Buenaventura at 06:47 PM on Sep 17, 2021.
Purpose: To file complaint regarding cybercrimes and harassment
Date of Coverage: 09/16/2021 - 09/17/2021
Tracking no: #NAPOLCOM-788725090677

Buenaventura 06:47 PM, Sep 17, 2021 

Hi I would like to request to investigate suncash and it's collection agency for cybercrimes and privacy violation. 

1. Unfair debt collection. 
2. Accessing of phone book contacts for purpose of sending them messages about my loan.
3. Rude and inappropriate approach thru message flooding and calling.
4. Harassment thru text messages.


September 22, 2021

Dear Davian,

Greetings!

Thank you for your request dated Sep 17, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Unfair debt collection, harassment and illegal access to phone contacts.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have [some of]* the information you have requested. However, you may wish to contact Philippines National Police  or resubmit your request addressed to the correct agency on the eFOI portal at www.pnp.gpv.ph.

For further assistance you may review the FAQ section of the eFOI site: https://dfpc20190114v5-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Josephine Maquera
FOI Officer

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